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  • Patrick Nisbet

The New LiturgyHelp

Updated: Mar 4, 2019

Over the coming weeks the new version of LiturgyHelp will be rolled out to our users. What does this mean for you?



We have tried to create a migration process which creates minimum disruption for our customers. The process involves an initial stage focused on ensuring everyone can generate a new username and password. Over the coming weeks, when you log into the current version of LiturgyHelp, you will be invited to create a new username and password, as well as provide an email address.


Why do you need a new username and password?

LiturgyHelp is nearly twenty years old. When we first started, many individuals did not have a personal email address and thinking around usernames and passwords was primitive. For us to create a modern, secure and user-friendly system we need to clean up our user data.


We are asking customers to identify themselves as individuals – real first name and family name – and to provide and validate an email address. This will solve many of the problems we have around users getting locked out and allow users to reset their password.


“Over the coming weeks, when you log into the current version of LiturgyHelp, you will be invited to create a new username and password, as well as provide an email address.”

Once you have a new username and password this will work on the current (old) version of the website and will allow you to log into the new version of the site when your organisation is given access.


The New Version


The new version of the site is a completely new build of both the LiturgyHelp data and interface. We have tried to maintain some of the key menus and other structures to make it easier for customers to transition, however the system is massively expanded.


There will be posts on this blog exploring the new and old features of the new version in the coming weeks.

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